We're ready to welcome you back to Bangkok. Quarantine in style in the heart of the city at Avani Atrium Bangkok Hotel with spacious, comfortable accommodation for 15 nights, fully sanitised airport transfer, full-board dining, health screening and more.

All our Alternative State Quarantine packages have been developed in partnership with Piyavate Hospital, guaranteeing the highest levels of healthcare. Whether you are a Thai citizen, an international traveller, or an expatriate returning to your family, our all-inclusive, government-approved packages ensure safe and comfortable stays.


Kick back in comfort and privacy in our bright and spacious rooms and suites. All our spaces are decked out with everything you need for your quarantine stay – complimentary WiFi, 40" TVs with local and international channels, comfy furnishings, work desk and spectacular city views.


    • SIZE 30 SQM
    Net per person
    • Free WiFi

    • SIZE 30 SQM
    Net per person
    • Free WiFi

    • SIZE 30 SQM
    Net per person
    • Free WiFi

    • SIZE 30 SQM
    Net per person
    • Free WiFi

    • SIZE 30 SQM
    Net per person
    • Free WiFi

    • SIZE 40 SQM
    Net per person
    • Free WiFi

    • SIZE 60 SQM
    For a Family of three
    • Free WiFi


· Accommodation
· Full-board meals – breakfast, lunch and dinner
· Complimentary welcome in-room snacks
· Complimentary high-speed internet access
· International/local TV channels
· Free PressReader available during stay
· Dedicated area for periodic screening tests
· 20% discount on additional a la carte room service menu items
· 20% discount on all laundry services
· Yoga mats are available for all room types

Download Sample Menu


· Two COVID-19 screening tests conducted on-property
· 24-hour registered nurse on duty
· Certified medical staff on site for any health-related needs while under quarantine (Telemedicine service)
· Daily health monitoring
· Facemask, alcohol gel and thermometer in room
· Admittance to hospital on testing positive for COVID-19
· Issuance of regular official reports on the status of each patient under observation
· Official COVID-19-free certificate prior to check-out
· Ambulance service on demand
· One-way trip transfer from Suvarnabhumi International Airport or Don Mueang International Airport and the hotel

Required Documents


Documents Required to Enter Thailand for DCIO Staff

Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

(Diplomatic Missions, Consular Posts and International Organisations)

  1. Flight details or eTicket
  2. Copy of passport or diplomatic ID
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Declaration form
  9. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  10. Address after quarantine (the next destination you will visit after you finish state quarantine)
  11. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  12. Indemnity record (for communicable disease control)

Alternative State Quarantine with Avani


Insurance Partner

Travel Insurance for COVID-19 and COE from AXA Thailand

AXA Thailand’s Sawadee Thailand: Inbound Travel Insurance package provides all the coverage you need to travel to Thailand and stay as an ASQ or ALSQ guest at our hotels and resorts.

  • Policy meets USD 100,000 requirement for Certificate of Entry (COE)
  • Instant insurance policy and COVID-19 certificate by email
  • Large hospital network throughout Thailand

Frequently asked questions

For any additional information not provided below, please contact our dedicated specialists on +66 (0) 2 365 9114 or +1-844-646-6724 (US Toll Free)

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Q1. Is Avani Atrium Bangkok Hotel an Alternative State Quarantine (ASQ) hotel?

Yes, Avani Atrium Bangkok Hotel is a certified Alternative State Quarantine (ASQ) facility as certified by Thailand’s Ministry of Public Health and Ministry of Defence.

Q2. How do ASQ guests travel from the airport to the hotel?

The hotel’s ASQ packages include airport transfer by Piyavate Hospital from your arrival airport

Q3. Is the hotel limited to ASQ guests only or can anyone stay at or visit the hotel’s facilities?

The hotel is open to the public and all facilities and services are operational in accordance with the compulsory protocols and health and safety measures relating to physical distancing as set out by the COVID-19 Situation Administration (CCSA). Under ASQ certification, ASQ guests are confined exclusively to their rooms in dedicated and isolated areas and have no access to the hotel’s public facilities and public areas. Areas dedicated to ASQ guests are non-accessible to the public.

Q4. Are ASQ guests tested for COVID-19 at the hotel?

Yes. Avani Atrium Bangkok Hotel works in partnership with Piyavate Hospital to look after the health and safety of ASQ guests at the hotel. ASQ guests undergo 2 COVID-19 screening tests during their stay. ASQ guests also undergo a twice-daily compulsory temperature check.

Q5. What happens if an ASQ guest tests positive for COVID-19 at the hotel?

The guest will be transferred and admitted to Piyavate Hospital by certified medical staff in line with the Centre for the COVID-19 Situation Administration’s (CCSA) protocols.

Q6. Are ASQ guests allowed to leave their rooms?

No, except under the following circumstances

  • After first negative COVID-19 test result – Under the Centre for the COVID-19 Situation Administration’s (CCSA) protocols guests in the dedicated and isolated quarantine facility are confined exclusively to their rooms, but may leave their room for 45 minutes per day to get some fresh air in an isolated area away from regular guests or visitors to the hotel after they have tested negative for COVID-19.
  • Housekeeping service – Following your 1st negative results for COVID-19 test on Day 4, our housekeeping team will clean your rooms every two days. You will be asked to stay in a dedicated relaxing room on your floor or the service will be done during your relaxing time in the al fresco area.

Q7. Are ASQ guests allowed to use the hotel’s swimming pool?

No, under ASQ certification guests in quarantine are not allowed to enter the swimming pool for recreational use or exercising.

Q8. Are ASQ guests allowed to use the hotel’s spa and gym?


Q9. Are ASQ guests allowed to visit each other in their rooms?

No. ASQ guests can socialize for 45 minutes per day in the dedicated isolated area in accordance with the compulsory protocols and health and safety measures relating to physical distancing as set out by the COVID-19 Situation Administration (CCSA). Relaxation time outdoors must be booked 24 hours in advance through our Guest Services Department.

Q10. Are ASQ guests allowed to receive visitors from outside the hotel?


Q11. Why do ASQ guests have to stay in the hotel for 15 nights instead of 14 nights?

Thailand’s Ministry of Public Health requires ASQ guests to quarantine for 14 full days and counts the date of arrival in Thailand as Day 0, irrespective of the arrival time in the country on that day.

Q12. Can married couples share a hotel room?

Yes. A copy of the couple’s marriage certificate must be submitted when making the Alternative State Quarantine hotel reservation. A waiver must be signed agreeing that both people will be admitted into hospital quarantine should one of the couple test positive for COVID-19

Q13. Can families share a hotel room?

Yes, we have Family Rooms to cater for families up to four persons. A copy of the parents’ marriage certificate as well as children’s birth certificate must be submitted when making the Alternative State Quarantine hotel reservation. A waiver must be signed agreeing that all family members will be admitted into hospital quarantine should any of the family members tests positive for COVID-19.

Q.14 Can friends or unmarried couples share a hotel room?

No. Only married couples and families can share a room.

Q.15 Do infants stay for free?


Q.16 Does the hotel supply baby food, diapers and other amenities for infants?

Avani Atrium Bangkok Hotel supplies basic children’s amenities in rooms. For infants, parents are required to bring items such as baby food and diapers along. Cold storage facilities for baby food are available upon request. Deliveries from online shopping services are allowed (please see conditions relating to deliveries to hotel rooms).

Q.17 Are kids’ menus available for meals?


Q.18 Are pets allowed in hotel rooms?


Q.19 Can ASQ guests receive deliveries?

Yes, under the following conditions:

  • The guest must inform the hotel of the delivery in advance, including date of delivery and estimated time of arrival.
  • Upon delivery, the hotel is required to open and inspect the contents, then reseal the package in the presence of the delivery person, before delivering it to the guest’s room.
  • For deliveries of prescription medicines, guests must provide a prescription.
  • Items prohibited for delivery include alcohol, cigarettes, narcotics, weapons and ammunition.
  • Food delivery through food delivery apps and services are not allowed. Snack items, fresh whole fruit and similar groceries through supermarkets and convenience stores are allowed. No fresh foods such as sliced meats, fish, cheese, salads and other similar items from deli counters are allowed. Many dairy products are not allowed, but UHT milks are permitted.

Q.20 Can ASQ guests receive food deliveries from family and friends?

On approval of the doctors then:

  • Only a family member of the guest may deliver the food to the hotel – food deliveries by messenger or food delivery services are not allowed.
  • The family member must present his or her Thai ID card upon the delivery of the food at the hotel.
  • The guest must sign a disclaimer letter upon receiving the food.

Q.21 Do I need to pay for my ASQ stay in advance?

Yes, full payment for the selected ASQ package must be made when booking an ASQ stay at Avani Atrium Bangkok Hotel.

Q22. Can I cancel or change an ASQ reservation?

In case of a room cancellation or no show, the advance payment is non-refundable. If the cancellation is due to a positive result for COVID-19 prior to your departure, a refund may be considered if test results are provided at least 24 hours prior to arrival.

In any other cases, such as flight change or delayed issuance of COE, that require a change of stay dates, the hotel must be notified in writing 48 hours in advance of the original arrival date. The rebooking is subject to room availability on the new requested dates.

Q23. Can ASQ guests extend their stay at the hotel after the completion of the compulsory quarantine period?

Yes. Non-ASQ guests are accommodated in rooms and suites outside the hotel’s dedicated and isolated ASQ facility.

Q24. Can hotel visitors come into contact with ASQ guests?

No. ASQ guests stay alone in quarantine at the hotel’s dedicated and isolated ASQ facility and do not encounter other regular guests or ASQ guests during their compulsory 15-night stay. ASQ guests arrive at the hotel directly from the airport in a specially designed vehicle upon entering Thailand and enter the hotel via dedicated and isolated back-of-house areas and service elevators, directly to their allocated rooms. Guests in quarantine receive all their meals in their room and may leave their room for 45 minutes per day (after their first negative COVID-19 result) to get some fresh air in an isolated area away from regular guests or visitors to the hotel.

Q25. Do the same service staff tend to outside visitors and ASQ guests?

No. A dedicated service team tends to the needs of ASQ guests only, including housekeeping and in-room dining. The dedicated service team wear personal protective equipment (PPE) whenever they enter the dedicated and isolated ASQ facility, and properly discard thereof when exiting said area in line with the Centre for the COVID-19 Situation Administration’s (CCSA) protocols. In the case of in-room dining sealed meal trays are placed on a table outside the guest room door and empty trays are left on the outside table by the guest after a meal.

Q26. Do ASQ guests and visitors to the hotel’s restaurants and bars use the same cutlery, crockery and glassware?

No. Following the guidelines from the Ministry of Health, all ASQ guests are served disposable containers as well as disposable cutlery. In addition to closely following the strictest hygiene and sanitation procedures and government requirements, Avani properties have implemented the AvaniSHIELD programme that promotes heightened sanitisation and hygiene measures, with a dedicated AvaniSHIELD Agent responsible for internal audits based on a series of rigid brand guidelines.

Q27. Can the COVID-19 virus travel from one guest room to another through the hotel’s air-conditioning system?

No. Each room’s air-conditioning unit and filters are properly sanitised after the guest checks out.

Q.28 Does Avani have a preferred COVID-19 health insurance provider?

Yes, we recommend AXA Thailand’s Sawadee Thailand: Inbound Travel Insurance package, which meets all criteria for ASQ and ALSQ stays at our properties.

• Rates is inclusive of 10% Service charge & 7% VAT
• Packaged is designed for 15 nights stay
• Full prepayment is required at the time of booking
• Benefits may not be used in conjunction with any other discount or exchanged for any other service or cash

* Approximate prices are based on recent exchange rates. The price indicated on the confirmation and paid at time of hotel check-out will be charged in the hotel currency.

A gentleman working on his laptop at a City Hotel Bangkok

“I've been doing my quarantine in this hotel. From the first moment the staff were very friendly and helpful.”

A_ln9P – TripAdvisor


Avani Atrium Bangkok Hotel
1880 New Petchburi Road, Bangkok 10310, Thailand

T: +66 2 718 2000-1 or +66 2 769 2600


Avani Reservations Team
+66 2 365 9110 or
(English, Chinese, Thai only)


  • AVANI Atrium Bangkok
  • AVANI Atrium Bangkok
  • AVANI Atrium Bangkok