Contact Us
Got a question? Want to get in touch?
Fill in your details and we’d be happy to get back to you.
PRIVACY STATEMENT ON ENQUIRIES, BOOKINGS & MARKETING COMMUNICATIONS
| Data Controller | A. MINOR HOTEL GROUP LIMITED Address: 88 The Parq Building, 12th Fl. Ratchadaphisek Road, Klongtoey Subdistrict, Klongtoey District, Bangkok Metropolis 10110, Thailand. B. Entity of Minor Hotels related to your stay or service provided. All these entities can be found on our full Privacy Statement. |
|---|---|
| Purpose | ENQUIRIES 1. To manage communications, provide information and respond to general requests from users through the channels available for this purpose on the website or other Contact Us functions. BOOKINGS IF APPLICABLE 2. To manage the booking or services request related to the reservations at the hotel or outlet such as restaurant, spa or activity etc. 3. To receive feedback about the products and services provided. MARKETING COMMUNICATIONS IF CONSENT GIVEN 4. If the user consent is given for direct marketing communications - sending you personalised promotional offers and event details, subscribing and unsubscribing you, when you request it. |
| Lawful Basis for processing | 1. Consent. 2. Performance of the contract. 3. Legitimate interest. 4. Consent. |
| RECIPIENTS | 1. Entities that own or operate the related hotel or outlet (restaurant, spa or activity etc.), in order to obtain information related to your request. 2. Entities that own or operate the related hotel or outlet (restaurant, spa or activity etc.), in order to obtain the information related to your request (price, dates, services included, etc.) or for any other purpose as deemed necessary in relation to the communication received. 3. Entities that own or operate the related hotel or outlet (restaurant, spa or activity etc.), for processing the feedback related to your stay or visit or managing an issue that may have occurred during those occasions in such entities. 4. Your data will not be disclosed to third party companies. All these entities can be found on our full Privacy Statement. |
| RIGHTS | Access, rectification, erasure, restriction, objection to the processing and portability of the data. |
| ADDITIONAL PRIVACY INFORMATION | Access, rectification, erasure, restriction, objection to the processing and portability of the data. To learn more about our data protection practices please refer to the full Privacy Statement: https://www.avanihotels.com/en/privacy-statement |