Return to Thailand in spacious comfort with our 15-night Alternative State Quarantine (ASQ) and Alternative Local Quarantine (ALQ) packages. Enjoy full-board dining, sanitised transfer to your hotel and world-class healthcare from our medical partners. Stay connected and entertained with super-fast WiFi and dozens of international and local TV channels. All of our government-approved hotels offer the highest standards of safety and service.


Featured Offers

Required Documents


Documents Required to Enter Thailand for DCIO Staff

Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

(Diplomatic Missions, Consular Posts and International Organisations)

  1. Flight details or eTicket
  2. Copy of passport or diplomatic ID
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Declaration form
  9. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  10. Address after quarantine (the next destination you will visit after you finish state quarantine)
  11. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  12. Indemnity record (for communicable disease control)

Insurance Partner

Travel Insurance for COVID-19 and COE from AXA Thailand

AXA Thailand’s Sawadee Thailand: Inbound Travel Insurance package provides all the coverage you need to travel to Thailand and stay as an ASQ or ALSQ guest at our hotels and resorts.

  • Policy meets USD 100,000 requirement for Certificate of Entry (COE)
  • Instant insurance policy and COVID-19 certificate by email
  • Large hospital network throughout Thailand

Frequently Asked Questions

For any additional information not provided below, please contact our dedicated specialists on +66 (0) 2 365 9114 or +1-844-646-6724 (US Toll Free)

Add us on LINE Reach us on WhatsApp

Q1. Can I cancel my booking?

No, bookings may not be cancelled, but you can make changes to your booking by contacting us at +66 2 365 9114.

Q2. Do you provide a transfer service from the airport to the hotel?

Yes, we provide fully sanitised transfers from your arrival airport as part of our quarantine packages.

Q3. Are meals and breakfast included?

Yes, breakfast, lunch and dinner are provided during every day of your stay

Q4. What happens if I test positive for COVID-19 during my stay?

In the event you test positive for COVID-19 you will be taken to hospital immediately for medical care.

Q5. Why do ASQ/ALQ guests have to stay in the hotel for 15 nights instead of 14 nights?

Thailand’s Ministry of Public Health requires ASQ/ALQ guests to quarantine for 14 full days and counts the date of arrival in Thailand as Day 0, irrespective of the arrival time in the country on that day.

Q6. Are ASQ/ALQ guests allowed to use the hotel’s swimming pool?

No, under ASQ/ALQ certification guests in quarantine are not allowed to enter the swimming pool for recreational use or exercising.

Q7. Are ASQ/ALQ guests allowed to receive visitors from outside the hotel?


Q8. Can married couples share a hotel room?

Yes. A copy of the couple’s marriage certificate must be submitted when making the Government-approved quarantine package reservation.

Q9. Can families share a hotel room?

Yes, subject to the maximum occupants allowed per selected room or suite type. A copy of the parents’ marriage certificate must be submitted when making the Government-approved quarantine package reservation.

Q.10 Can friends or unmarried couples share a hotel room?

No. Only married couples and families can share a room.

Q.11 Do infants stay for free?

No. A supplement for infants up to the age of 3 years applies.

Q.12 Are kids’ menus available for meals?


Q.13 Are pets allowed in hotel rooms?


Q.14 Can the COVID-19 virus travel from one guest room to another through the hotel’s air-conditioning system?

No. Under ASQ/ALQ certification all guest rooms have standalone air-conditioning units. Each room’s air-conditioning unit and filters are properly sanitised after the guest checks out.

Q.15 Does Avani have a preferred COVID-19 health insurance provider?

Yes, we recommend AXA Thailand’s Sawadee Thailand: Inbound Travel Insurance package, which meets all criteria for ASQ and ALSQ stays at our properties.

Terms & Conditions

  • These packages are subject to government regulations that apply to all international arrivals into Thailand.
  • Additional charges for hospital stays and services may apply.