Return to Thailand in spacious comfort with our 15-night Alternative State Quarantine packages. Enjoy full-board dining, sanitised transfer to your hotel and world-class healthcare from our medical partners. Stay connected and entertained with super-fast WiFi and dozens of international and local TV channels. All of our government-approved hotels offer the highest standards of safety and service.


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Required Documents


Documents Required to Enter Thailand for DCIO Staff

Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

(Diplomatic Missions, Consular Posts and International Organisations)

  1. Flight details or eTicket
  2. Copy of passport or diplomatic ID
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Declaration form
  9. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  10. Address after quarantine (the next destination you will visit after you finish state quarantine)
  11. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  12. Indemnity record (for communicable disease control)

Frequently Asked Questions

For any additional information not provided below, please contact our dedicated specialists on +66 (0) 2 365 9114 or +1-844-646-6724 (US Toll Free)

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Q1. Can I cancel my booking?

No, bookings may not be cancelled, but you can make changes to your booking by contacting us at +66 2 365 9114.

Q2. Do you provide a transfer service from the airport to the hotel?

Yes, we provide fully sanitised transfers from your arrival airport as part of the Alternative State Quarantine package.

Q3. Are meals and breakfast included?

Yes, breakfast, lunch and dinner are provided during every day of your stay

Q4. What happens if I test positive for COVID-19 during my stay?

In the event you test positive for COVID-19 you will be taken to hospital immediately for medical care.

Q5. Why do ASQ guests have to stay in the hotel for 15 nights instead of 14 nights?

Thailand’s Ministry of Public Health requires ASQ guests to quarantine for 14 full days and counts the date of arrival in Thailand as Day 0, irrespective of the arrival time in the country on that day.

Q6. Are ASQ guests allowed to use the hotel’s swimming pool?

No, under ASQ certification guests in quarantine are not allowed to enter the swimming pool for recreational use or exercising.

Q7. Are ASQ guests allowed to receive visitors from outside the hotel?


Q8. Can married couples share a hotel room?

Yes. A copy of the couple’s marriage certificate must be submitted when making the Alternative State Quarantine hotel reservation.

Q9. Can families share a hotel room?

Yes, subject to the maximum occupants allowed per selected room or suite type. A copy of the parents’ marriage certificate must be submitted when making the Alternative State Quarantine hotel reservation.

Q.10 Can friends or unmarried couples share a hotel room?

No. Only married couples and families can share a room.

Q.11 Do infants stay for free?

No. A supplement for infants up to the age of 3 years applies.

Q.12 Are kids’ menus available for meals?


Q.13 Are pets allowed in hotel rooms?


Q.14 Can the COVID-19 virus travel from one guest room to another through the hotel’s air-conditioning system?

No. Under ASQ certification all guest rooms have standalone air-conditioning units. Each room’s air-conditioning unit and filters are properly sanitised after the guest checks out.

Terms & Conditions

  • These packages are subject to government regulations that apply to all international arrivals into Thailand.
  • Additional charges for hospital stays and services may apply.