PET POLICY
FCC Angkor by Avani Hotels & Resorts
Pokambor Avenue, Siem Reap 17252 Cambodia
2026-10-29
Great location. Walking distance to the Riverside, and markets. Very peaceful environment with greenery and pools. Staff is very polite and Neat was very professional in arranging our tours and transportation with taxi and Tuktuk. We enjoyed the cleanliness of the city and various temples.
2026-10-29
Our stay at FCC Angkor was perfectly relaxing, with gorgeous landscaping that made the whole property feel like a peaceful oasis. The staff was incredible and made us feel welcome from the moment we walked in. A special thank you to Leakna, whose kindness and personal touch made our stay even more memorable. We felt genuinely cared for and couldn’t have asked for a more wonderful experience. We would absolutely love to return!
2026-10-27
On our last evening, as on every evening, we took a tuk-tuk from outside the hotel. However, on this occasion, we inadvertently handed over Thai baht instead of Cambodian riel. The driver clearly knew, advising that the difference in appearance was simply old notes versus new, and readily accepted the money. Having realised our mistake and later returning to the hotel, we told the night team what had happened so they could warn other guests. We also happened to show them a photo we'd taken of our family in the tuk-tuk. May asked for a copy of the photo. Within half an hour May had tracked down the driver through his network of friends and the money was returned to us that same night. It is heartwarming that May cared so much about his guests and the reputation of the hotel, turning what could have been a sour memory into a highly positive one. Thank you, May. We loved FCC Angkor before, but you added something extra special. Tip for other travelers: Check your notes carefully before paying. To the untrained eye, Cambodian riel and Thai baht can look similar, but they are worth very different amounts.
BEFORE YOU BOOK, CHECK OUT OUR PET POLICY
- Only one (1) pet is allowed per room.
- Pet must weigh 10 kg or less.
- The pet's vaccinations must be up-to-date and he or she must be free of fleas or ticks. Proper medical certifications specifying that all vaccinations are up to date must be shown upon request.
- A non-refundable pet fee of USD 30 per stay will be charged upon check-in.
- Pets are not allowed inside the Mansion restaurant. If accompanying, you must be seated outdoors.
- The hotel is not liable for any injuries to the pet while on the hotel premises.
- The owner is liable for any disturbances the pet causes to other guest staying at FCC Angkor by Avani.
- The owner must accept full responsibility for any liability arising from the pet (damage or personal injuries to the hotel, hotel staff, guests and any third party on property).
I AGREE THAT:
- My dog is not aggressive and is well socialised with other animals and people.
- I will clean up after my dog and properly dispose of any waste.
- Housekeeping will not enter my room with an unattended dog inside. The pet must be removed from the room prior to housekeeping service or other arrangements must be made with hotel management.
- My dog will be on a leash with a maximum range of six feet or in a carrier at all times when we are outside of the room.
We love being a pet-friendly hotel in Siem Reap, but we also understand that pets can be unpredictable in new environments. Let’s all do our part – keep a friendly eye on them and keep them happy at all times!
